Agenda
Day 1
9:00am — 10:30am
Maximize Messaging Control and Minimize Support Issues
Get the most out of your messaging architecture with best practice recommended settings for your domain’s messaging topology and infrastructure, and learn which messaging enhancements to implement to provide best-of-breed mail service. Get time-saving tips and expert advice to:
- Exploit the advantages and avoid the pitfalls of Release 8’s message recall
- Master management of the new Out of Office as a service with special attention toward the impact of a mixed release environment
- Use the inbox maintenance tool to add significant performance improvements for both Notes users and Domino servers
- Determine which SMTP settings to invoke for improved performance, like inbound mail restrictions, ambiguous name rejection and configuration options for spam filtering
- Secure your email communications over the Internet. Learn how to set up TLS encryption over the wire and understand your options for end-to-end Internet mail encryption
Take Home:
A listing of SMTP settings and best practices to ensure optimum configuration
10:30am — 10:45am
10:45am — 12:15 pm
Harness the Power of Policies and Create a Consistent User Experience
Even though policies have been out for years, they are incredibly underutilized in almost every domain. Whether you are just getting started with policies, or even if you think you’ve got policies under control, our experts will show you important policy settings and management techniques they’ve learned through experience that will reduce effort by administrators and bring consistency to your domain’s configuration. This session addresses best practices for implementation, tips and techniques for increasing Notes client stability and performance and targets the top 10 policy settings that every organization should have in place. In addition, you’ll find out how to:
- Assess the new policy enhancements introduced in Releases 8 through 8.5.x for best-of-breed settings
- Exploit the new dynamic policies in Release 8.5 to manage policies easily through groups and avoid the challenges and pitfalls around explicit policies
- Develop a simple yet effective methodology for the testing, piloting, and implementation of policies that will reduce risk and ensure that you get the configurations you want across the enterprise. Develop effective policy testing and implementation techniques and ensure compliance
- Create Notes client configurations that are set once and are user modifiable, or that can be can be locked down to make the settings easier to support, increase client stability and reduce help desk calls. Force Notes client configurations to increase stability and performance
Take Home:
A documented methodology for easily maintaining policies and aligning with company standards
12:15pm — 1:15pm
1:15pm — 2:45pm
Master Your Domino Infrastructure’s Security for Sustainability and Reliability
Learn to bulletproof your Domino infrastructure and at the same time balance your need for convenience and trouble-free management. From server access to document access to certificates, passwords and user IDs, whether on the Web or internally, employ methodologies for distributed responsibility of business process security by:
- Learning to handle compromised certifiers and certifier rollover
- Understanding improvements to shared login in Notes 8.5
- Checking and synchronizing HTTP passwords
- Controlling client execution of potentially damaging code
- Ensuring access to data by only those authorized to see it
Take Home:
Tools to analyze delegation of mail file ACLS
2:45pm — 3:00pm
3:00pm — 4:30 pm
Power Tools for User ID Management
From ID management and implementing an effective password recovery policy to exploring options for user registration and picking the best option for your environment, this session will leave you with all you need to implement best practices for life cycle management of users, and covers:
- Certificate authority best practices
- Issuing and managing ID files
- Understanding the advantages and shortcomings of the ID Vault in 8.5
- Planning, setting up and managing password recovery
- Discovering how public key mismatches can ruin your Administrative Process (AdminP) and make your environment more insecure and unstable
- Implementing the ID Vault
Take Home:
A simple LotusScript framework for automatic user registration
4:30pm — 4:45pm
4:45pm — 5:45pm
Driving User Productivity with the Sidebar
Find out why the sidebar is the key element of the Notes 8 client that makes it so much more than just a mail client. Discover how to surface all the real productivity-enhancing tools that your management team is looking for to drive return on investment on the mail client. We will discuss the following key elements:
- Managing the Sametime experience for your users. Learn how to set consistent defaults for the embedded Sametime client and how to encourage its use
- Key plugins for the Sametime client. Learn about tools to extend the Sametime client to enhance real-time collaboration
- Discover how to deploy a widget catalog and select widgets that deliver business value to the organization beyond “World Clocks” and “Daily Dilberts”
- Learn to easily deploy Eclipse plugins for the Notes and the Sametime clients
- See how to deliver just-in-time training for your user community through the sidebar for more than just Notes
Take Home:
A checklist of useful widgets and where to find them
Day 2
9:00am — 10:30am
Going Green with DAOS
Domino Attachment and Object Store (DAOS) is a new feature in the Domino Release 8.5x codestream that could give you incredible disk space savings. In this session, learn the keys to a successful DAOS implementation. We’ll help you determine the potential disk space savings you might get out of DAOS and show you important management techniques that will give you a jumpstart to using it. We’ll show you how to:
- Introduce DAOS on Domino servers using a structured, gradual methodology that lets you move from proof of concept to pilot and then to production without having to make a full commitment to the new technology all at once
- Use the DAOS estimator to help determine how much disk space might be saved and how the DAOS configuration options you set impact your results
- Go under the hood of DAOS to understand how it functions on your Domino servers
- Master, manage, disable, and undo attachment consolidation while lowering risk and the possibility of data loss
- Review your Domino backup/restore strategy to ensure it meets the requriements when using DAOS
- Determine when to encrypt consolidated attachments on Domino servers that DAOS creates by default, and why and how to store them unencrypted
10:30am — 10:45am
10:45am — 12:15pm
Proactive Domain Monitoring for Improved Reliability and Performance
Reduce the burden of administration and employ event-driven decision making to ensure that your servers are optimized and configured to handle potential problems before they impact productivity. In this session you’ll learn what to track and how, so that you can quickly spot exceptions and trends that demand a fast response. You’ll also learn to:
- Employ Activity Monitoring and Activity Trending to identify potential issues before it’s too late
- Use the DAOS estimator to help determine how much disk space might be saved and how the DAOS configuration options you set impact your results
- Get your CPUs worth out of message tracking
- Derive powerful statistical information out of the message tracking task
- Take advantage of the top-down view of your domain through DDM
- Get the 10 must-have statistics to monitor for top performance
Take Home:
A monitoring results template modified to show you important statistics that are normally hidden
12:15pm — 1:15pm
1:15pm — 2:45pm
Maintaining Mobility for Roaming Users
Roaming user functionality has been available since Release 6, but what’s available now in Release 8.5 is a totally different animal, with great new possibilities and some pretty significant caveats. Let us take you down the path of the new roaming user, where roaming files can be located on a file server in addition to a Domino server. This session will take you through the ins and outs, and the dos and don’ts of providing the newest roaming user features to your enterprise with a minimum of stress for administrators and users. You might like it so much, you’ll roll it out to everyone! You’ll learn:
- Which Notes client elements roam and which don’t from Release 6 to 8.5.x
- How to manage the roaming user process so that it can be easily supported
- How to determine if placing roaming files on a network share is right or wrong for your enterprise
- How to implement roaming servers in a cluster for high availability
- Best practices for configuring file server roaming policies
- How best to update a user from non-roaming to roaming
- Tips and techniques for solving problems with roaming users
2:45pm — 3:00pm
3:00pm — 4:30pm
Maintaining Mobility for iNotes Users
iNotes has become a key part of almost every Domino messaging infrastructure. The improvements in the Release 8 and 8.5 codestreams are worthy of implementation in any domain and can help users achieve their productivity no matter what mobile method they use to access Notes. From the setup and configuration of iNotes to security and monitoring of iNotes activity, keeping your users connected and mobile is essential. This session covers all the best practices for efficient iNotes delivery and how to tailor it to the needs of your users. You’ll learn:
- The advantages and limitations between Full, Lite and Ultralite modes
- How to configure Domino servers to always use a particular mode
- Configuring iNotes using Mail Policy settings documents
- Exploiting iNotes Ultralite mode for iPhone users
- Configuring the iNotes redirector so that iNotes users can use the new mobile login screen
- Understanding the process of renaming an iNotes user
- Developing best practice security for iNotes users
4:30pm — 4:45pm
4:45pm — 6:00pm
Getting the Most Out of Your Clustered Servers
Domino clustering is an established, shrink-wrapped feature that is surprisingly underutilized and mismanaged in almost every domain. This session will cover the improvements made to clustering in 8.x along with important techniques for monitoring the cluster effectiveness and best practices for managing the cluster experience to ensure server availability. You’ll learn how to:
- Significantly enhance server performance and ensure failover
- Ensure that cluster content is properly synchronized so that users’ files will have up to the last minute of content in their failover copy
- Determine when to add additional cluster replicators
- Track statistics that are vital to the operation of clusters and expose them to examine usage trends
- Prevent users from accessing a clustered server while it undergoes maintenance and find out how the experts handle letting the users back on to their primary clustered server
Take Home:
A cluster manager application that ensures all databases are on the primary and failover servers
Day 3
9:00am — 10:30am
Managing Your Notes Client Through Upgrades and Updates
If you’ve deployed the Notes client, you have made a major investment in the desktop platform. Since the client is where you make the most support effort and it is where the users spend their time, it is where you have an opportunity to drive the most savings in both time and money. When it comes to upgrades, whether it’s a major release or a point update, building a reusable model to efficiently update clients with minimal disruption is critical to cost savings. This session brings you techniques to ensure your plan is efficient, repeatable and causes minimal disruption. We’ll discuss the following:
- Optimizing your usage of Smart Upgrade and other distribution systems
- Making the upgrade process as transparent as possible to users
- Scheduling upgrades and communicating with users
- Justifying the Notes client upgrade with sound business requirements
- Building a solid initial configuration and deployment mechanism for new users
- Deploying a toolkit to bring any broken machine back into compliance with standard configuration
10:30am — 10:45am
10:45am — 12:15 pm
Managing Your Servers Through Upgrades, Updates and Every Day
Taking your servers to Release 8 and beyond doesn’t have to be a lengthy ordeal. You just need a solid plan and a few techniques that will get the project off the ground and running. This session will serve up techniques to help you coast through any resistance, get users and management excited about the improvements and get your upgrades completed fast. Get timetested advice from the experts on how to:
- Create excitement by immediately integrating a Release 8 “Proof of Concept” server into the environment using methods that reduce risk but still provide everyday hands-on Release 8 experience
- Efficiently update the design of the Domino directory with no server downtime and the lowest risk profile possible
- Avoid important mixed release template problems by preparing special configuration changes to the system templates that come with Domino server installation
- Craft Domino 8 installation “kits” to ensure consistent configuration and a faster installation technique that will let you upgrade more servers during your upgrade downtime window
- Pick up on important tricks and tips to perform fast but important system maintenance on servers before an upgraded server is re-started
Take Home:
A scripted framework for upgrading servers